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FullStory alternative you can buy without a sales process
A FullStory alternative should match its depth in replay and behavior data without the quote and the demo calls. UserExplorer offers replay, heatmaps, funnels, user profiles and an AI researcher that answers questions with evidence sessions, at published prices you can buy online today.
- Published prices from $99 a month
- Self serve checkout on every plan, Enterprise included
- AI researcher across thousands of sessions
- Surveys and AI interviews to ask users directly
- 1 Phone verification fails on mobile signup 31% of mobile signups 42 replays
- 2 Yearly toggle below the fold on /pricing 58% of paid search visitors 27 replays
- 3 Coupon field takes focus before Pay 18% of checkouts 19 replays
- 4 Export used in 24 h predicts retention 2.4x better week 4 33 replays
Sample data
Why teams look around
Strong product, long road to a price
FullStory is a mature behavioral data platform used by large digital teams, with deep capture, search and AI features. Its pricing is quote based, and buying usually means a demo, a discovery call and a negotiated contract. For an enterprise with a procurement team that is normal. For a product or growth team that wants to start this week, it is a delay.
UserExplorer publishes every price, including Enterprise at $3,999 a month, and every plan is bought online. You get session replay, funnels and profiles on day one, and you can see what the AI researcher finds before any contract talk ever starts.
Side by side
UserExplorer and FullStory compared
Both products are capable. The differences are mostly in buying, asking users and AI scope.
| Capability | UserExplorer | FullStory |
|---|---|---|
| Session replay and heatmaps | Yes | Yes, with deep capture and search |
| Funnels and conversion paths | Yes, with form field drop-off | Yes |
| User profiles | Timeline with purchases, tickets, survey answers and churn risk | User level data, scope depends on setup |
| Surveys, NPS and AI interviews | Included | Usually through integrations |
| AI analysis across sessions | AI researcher answers questions with evidence replays | AI features on higher tiers |
| Pricing | Published, from $99 a month or $49 billed yearly | Quote based |
| How you buy | Self serve checkout for every plan | Sales led, demo first |
| Hosting region | EU or US choice on Scale and Enterprise | Regional options by agreement |
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Session replay and heatmaps
- UserExplorer
- Yes
- FullStory
- Yes, with deep capture and search
-
Funnels and conversion paths
- UserExplorer
- Yes, with form field drop-off
- FullStory
- Yes
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User profiles
- UserExplorer
- Timeline with purchases, tickets, survey answers and churn risk
- FullStory
- User level data, scope depends on setup
-
Surveys, NPS and AI interviews
- UserExplorer
- Included
- FullStory
- Usually through integrations
-
AI analysis across sessions
- UserExplorer
- AI researcher answers questions with evidence replays
- FullStory
- AI features on higher tiers
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Pricing
- UserExplorer
- Published, from $99 a month or $49 billed yearly
- FullStory
- Quote based
-
How you buy
- UserExplorer
- Self serve checkout for every plan
- FullStory
- Sales led, demo first
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Hosting region
- UserExplorer
- EU or US choice on Scale and Enterprise
- FullStory
- Regional options by agreement
Based on publicly available information, check each vendor for its current features and prices.
What you gain
What a published price changes for your team
Budget you can plan
Four plans with fixed session and AI limits. You know the cost before you install anything. Details on pricing.
Start the same day
Checkout, add the snippet and watch the first sessions arrive within minutes, without waiting for a demo slot.
AI on every paid plan
Startup includes 50 AI analyses a month, Growth 400, Scale 1,200 and Enterprise 3,000.
Ask users, not only watch them
Run surveys, NPS and short AI interviews from the same product that recorded the session.
Enterprise controls online
SSO, SCIM, SLA, DPA and invoicing come with the Enterprise plan, bought the same way as any other.
No surprise overages
Recording pauses at the limit and is never billed extra. Upgrades take effect immediately.
Switching
How to switch from FullStory without a gap in data
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Step 1
Pick a plan
Choose the session volume closest to your current capture and pay online.
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Step 2
Run both snippets
Add our script next to the FullStory tag so both record during the overlap.
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Step 3
Map your events
Send the same custom events and user properties, then rebuild your key funnels and segments.
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Step 4
Retire the old tag
When your dashboards match and the team works in UserExplorer, remove the FullStory script before renewal.
AI researcher
Questions answered with the sessions that prove them
Ask why enterprise trials stall after the first invite, and the AI researcher reads the relevant sessions, groups the causes and links each one to replays you can watch. It is the work an analyst would do over a week, delivered while you wait. Learn how it works in AI user research.
Findings connect to user profiles, so a pattern is never abstract: you can open the accounts affected, see their revenue and decide which fix to ship first.
Step 3 of 4
Verify your phone
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FAQ
Questions teams ask before they start
Why look for a FullStory alternative?
Most teams search for one because of the buying process and price visibility. FullStory pricing is quote based and sales led, while UserExplorer publishes its prices and every plan is bought online.
How much does UserExplorer cost compared with FullStory?
UserExplorer costs $99, $499, $1,499 or $3,999 a month, half that when billed yearly. FullStory does not publish prices, so a direct comparison needs a quote from them.
Do I need a demo call to buy Enterprise?
No. Enterprise with SSO, SCIM, SLA, DPA and invoicing is bought through the same self serve checkout as every other plan.
Can UserExplorer handle large traffic?
Enterprise includes 2,000,000 sessions a month and Scale 500,000. You can also sample a share of visits to stay within a plan.
Does it capture everything automatically?
Clicks, scrolls, page changes, errors and frustration signals are captured automatically. Custom events and user properties can be sent for deeper funnels and profiles.
Is my user data protected?
Inputs and sensitive text are masked by default, consent mode waits for your banner signal, and Scale and Enterprise let you choose EU or US hosting. See privacy and security.
Start with behavior data today, not after a sales cycle
Pick a plan, add one snippet and let the AI researcher answer your first question with evidence sessions.